Coverart for item
The Resource Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected, Dave Baiocchi, D. Steven Fox

Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected, Dave Baiocchi, D. Steven Fox

Label
Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected
Title
Surprise!
Title remainder
from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected
Statement of responsibility
Dave Baiocchi, D. Steven Fox
Creator
Contributor
Issuing body
Subject
Language
eng
Summary
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in terms of the time available to respond and the level of chaos in the environment, then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. RAND observed that the interviewees all used common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. However, there were also important differences in the responses taken by different types of professionals: "strategists" (e.g., CEOs and foreign service officers) focused more on controlling anger and ego, and communicating and coordinating with others, while "tacticians" (e.g., medical practitioners and SWAT team members) -- who typically have a shorter response time -- focused more on controlling panic and buying time. The report concludes with recommendations on how practitioners can better prepare for and respond to surprise
Member of
http://library.link/vocab/creatorName
Baiocchi, Dave,
Dewey number
658.4/0354
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Fox, D. Steven,
  • National Defense Research Institute (U.S.)
  • United States
Series statement
RAND Corporation monograph series
http://library.link/vocab/subjectName
  • Emergency management
  • Surprise
Label
Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected, Dave Baiocchi, D. Steven Fox
Instantiates
Publication
Note
  • "RAND National Defense Research Institute."
  • "Prepared for the National Reconnaissance Office."
Bibliography note
Includes bibliographical references (pages 81-82)
Contents
Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications
Control code
ocn854957004
Extent
1 online resource (xxiii, 82 pages)
Form of item
online
Isbn
9780833081032
Lccn
2013031251
Specific material designation
remote
System control number
(OCoLC)854957004
Label
Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected, Dave Baiocchi, D. Steven Fox
Publication
Note
  • "RAND National Defense Research Institute."
  • "Prepared for the National Reconnaissance Office."
Bibliography note
Includes bibliographical references (pages 81-82)
Contents
Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications
Control code
ocn854957004
Extent
1 online resource (xxiii, 82 pages)
Form of item
online
Isbn
9780833081032
Lccn
2013031251
Specific material designation
remote
System control number
(OCoLC)854957004

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