Coverart for item
The Resource Skilled interpersonal communication : research, theory and practice, Owen Hargie

Skilled interpersonal communication : research, theory and practice, Owen Hargie

Label
Skilled interpersonal communication : research, theory and practice
Title
Skilled interpersonal communication
Title remainder
research, theory and practice
Statement of responsibility
Owen Hargie
Creator
Subject
Language
eng
Cataloging source
IDEBK
http://library.link/vocab/creatorName
Hargie, Owen
Dewey number
153.6
Index
index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/subjectName
Interpersonal communication
Label
Skilled interpersonal communication : research, theory and practice, Owen Hargie
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Contents
  • Skilled interpersonal communication; Title; Copyright; Dedication; Contents; Figures; Boxes; Preface; 1 The features of Interpersonal Communication; The Importance of Being a Skilled Communicator; What is Interpersonal Communication?; Overview; 2 A conceptual Model of Skilled Interpersonal Communication; Introduction; Communication As Interpersonal Skill; A Skill Model of Interpersonal Communication; Overview; 3 Communicating without Words : Skilled Nonverbal Behaviour; Introduction; Verbal and Nonverbal Communication; The Importance of Nonverbal Communication
  • Purposes of Nonverbal CommunicationHaptics; Kinesics; Proxemics; Physical Characteristics; Environmental Factors; Vocalics; Overview; 4 Rewarding Others: The Skill of Reinforcing; Introduction; Reinforcement and Professional Practice; Behaviour and Its Consequences; Categories of Positive Reinforcement; Stimulus Control; Vicarious Reinforcers; Interpersonal Effects of Social Rewards and Reinforcers; Behavioural Components of Social Reinforcement; How Do Reinforcers Reinforce?; Guidelines for the Use of the Skill of Reinforcement; Overview; 5 Finding out About Others : The Skill of Questioning
  • IntroductionDefinition of 'Question'; Questions in Context; Questions and Control; Purposes of Questions; Types of Question; Related Aspects of Questioning; Overview; 6 Showing Understanding For Others: The Skill of Reflecting; Introduction; Styles of Interacting; Factual and Affective Communication; Purposes of Reflecting; Paraphrasing; Reflection of Feeling; Research Outcomes of a Reflective Style; Overview; 7 Paying Attention to Others: The Skill of Listening; Introduction; Defining the Term; Purposes of Listening; Assimilating Information; Types of Listening; The Listening Process
  • Factors That Influence ListeningOverview; 8 Getting your Message Across: The Skill of Explaining; Introduction; What is an Explanation?; About Explaining; Purposes of Explaining; The Explaining Process; Pre-Assessment; Planning and Preparation; Presentation; Postmortem; Demonstrations; Overview; 9 Telling Others about Yourself: The Skill of Self-Disclosure; Introduction; What is Self-Disclosure?; Features of Self-Disclosure; Elements of Self-Disclosure; Purposes of Self-Disclosure; Self-Disclosure Theories; Factors Influencing Self-Disclosure; Overview
  • 10 Opening and Closing Interactions: The Skills of Set Induction and ClosureIntroduction; Set Induction; Closure; Purposes of Closure; Overview; 11 Standing Up for Yourself: The Skill of Assertiveness; Introduction; Purposes of Assertiveness; Sequential Stages in Assertiveness; Styles of Responding; Types of Assertiveness; Components of Assertiveness; Personal and Contextual Factors; Overview; 12 Using your Influence: The Skill of Persuasion; Introduction; Purposes of Persuasion; The Persuasion Process; Steps to Successful Persuasion; Cognitive Routes to Persuasion; Persuasion Proofs
Control code
ocn960040961
Dimensions
unknown
Edition
6th edition
Extent
1 online resource
Form of item
online
Isbn
9781317584551
Note
Taylor & Francis
Specific material designation
remote
System control number
(OCoLC)960040961
Label
Skilled interpersonal communication : research, theory and practice, Owen Hargie
Publication
Bibliography note
Includes bibliographical references and index
Contents
  • Skilled interpersonal communication; Title; Copyright; Dedication; Contents; Figures; Boxes; Preface; 1 The features of Interpersonal Communication; The Importance of Being a Skilled Communicator; What is Interpersonal Communication?; Overview; 2 A conceptual Model of Skilled Interpersonal Communication; Introduction; Communication As Interpersonal Skill; A Skill Model of Interpersonal Communication; Overview; 3 Communicating without Words : Skilled Nonverbal Behaviour; Introduction; Verbal and Nonverbal Communication; The Importance of Nonverbal Communication
  • Purposes of Nonverbal CommunicationHaptics; Kinesics; Proxemics; Physical Characteristics; Environmental Factors; Vocalics; Overview; 4 Rewarding Others: The Skill of Reinforcing; Introduction; Reinforcement and Professional Practice; Behaviour and Its Consequences; Categories of Positive Reinforcement; Stimulus Control; Vicarious Reinforcers; Interpersonal Effects of Social Rewards and Reinforcers; Behavioural Components of Social Reinforcement; How Do Reinforcers Reinforce?; Guidelines for the Use of the Skill of Reinforcement; Overview; 5 Finding out About Others : The Skill of Questioning
  • IntroductionDefinition of 'Question'; Questions in Context; Questions and Control; Purposes of Questions; Types of Question; Related Aspects of Questioning; Overview; 6 Showing Understanding For Others: The Skill of Reflecting; Introduction; Styles of Interacting; Factual and Affective Communication; Purposes of Reflecting; Paraphrasing; Reflection of Feeling; Research Outcomes of a Reflective Style; Overview; 7 Paying Attention to Others: The Skill of Listening; Introduction; Defining the Term; Purposes of Listening; Assimilating Information; Types of Listening; The Listening Process
  • Factors That Influence ListeningOverview; 8 Getting your Message Across: The Skill of Explaining; Introduction; What is an Explanation?; About Explaining; Purposes of Explaining; The Explaining Process; Pre-Assessment; Planning and Preparation; Presentation; Postmortem; Demonstrations; Overview; 9 Telling Others about Yourself: The Skill of Self-Disclosure; Introduction; What is Self-Disclosure?; Features of Self-Disclosure; Elements of Self-Disclosure; Purposes of Self-Disclosure; Self-Disclosure Theories; Factors Influencing Self-Disclosure; Overview
  • 10 Opening and Closing Interactions: The Skills of Set Induction and ClosureIntroduction; Set Induction; Closure; Purposes of Closure; Overview; 11 Standing Up for Yourself: The Skill of Assertiveness; Introduction; Purposes of Assertiveness; Sequential Stages in Assertiveness; Styles of Responding; Types of Assertiveness; Components of Assertiveness; Personal and Contextual Factors; Overview; 12 Using your Influence: The Skill of Persuasion; Introduction; Purposes of Persuasion; The Persuasion Process; Steps to Successful Persuasion; Cognitive Routes to Persuasion; Persuasion Proofs
Control code
ocn960040961
Dimensions
unknown
Edition
6th edition
Extent
1 online resource
Form of item
online
Isbn
9781317584551
Note
Taylor & Francis
Specific material designation
remote
System control number
(OCoLC)960040961

Library Locations

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      Albany, Auckland, 0632, NZ
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