Coverart for item
The Resource Managing and delivering performance : how government, public sector and not-for-profit organisations can measure and manage what really matters, by Bernard Marr

Managing and delivering performance : how government, public sector and not-for-profit organisations can measure and manage what really matters, by Bernard Marr

Label
Managing and delivering performance : how government, public sector and not-for-profit organisations can measure and manage what really matters
Title
Managing and delivering performance
Title remainder
how government, public sector and not-for-profit organisations can measure and manage what really matters
Statement of responsibility
by Bernard Marr
Creator
Subject
Genre
Language
eng
http://library.link/vocab/creatorName
Marr, Bernard
Illustrations
  • illustrations
  • maps
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Organizational effectiveness
  • Performance standards
  • Public administration
  • Public administration
  • Strategic planning
Label
Managing and delivering performance : how government, public sector and not-for-profit organisations can measure and manage what really matters, by Bernard Marr
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Contents
Introduction. Managing and Delivering Performance -- Pt. I. Identifying and Agreeing What Matters -- 1. Clarifying Purpose, Goals and Values -- 2. Understanding your Outcomes, Outputs and Value Proposition -- 3. Understanding Inputs, Competences and Resources -- 4. Mapping and Defining your Strategy -- 5. Aligning your Organization with Your Strategy -- Pt. II. Collecting the Right Management Information -- 6. Measuring Performance -- 7. Creating Key Performance Questions -- 8. Designing Performance Indicators -- Pt. III. Learning and Improving Performance -- 9. Fostering a Performance-Driven Culture -- 10. Leveraging Performance Management Software Applications -- 11. Learning from Current Performance Management Practices
Control code
41868954
Dimensions
23 cm
Extent
xii, 295 p.
Form of item
electronic
Isbn
9780750687102
Isbn Type
(pbk.)
Other physical details
ill., maps
System control number
  • ECHO.10269317
  • (OCoLC)184827776
Label
Managing and delivering performance : how government, public sector and not-for-profit organisations can measure and manage what really matters, by Bernard Marr
Publication
Bibliography note
Includes bibliographical references and index
Contents
Introduction. Managing and Delivering Performance -- Pt. I. Identifying and Agreeing What Matters -- 1. Clarifying Purpose, Goals and Values -- 2. Understanding your Outcomes, Outputs and Value Proposition -- 3. Understanding Inputs, Competences and Resources -- 4. Mapping and Defining your Strategy -- 5. Aligning your Organization with Your Strategy -- Pt. II. Collecting the Right Management Information -- 6. Measuring Performance -- 7. Creating Key Performance Questions -- 8. Designing Performance Indicators -- Pt. III. Learning and Improving Performance -- 9. Fostering a Performance-Driven Culture -- 10. Leveraging Performance Management Software Applications -- 11. Learning from Current Performance Management Practices
Control code
41868954
Dimensions
23 cm
Extent
xii, 295 p.
Form of item
electronic
Isbn
9780750687102
Isbn Type
(pbk.)
Other physical details
ill., maps
System control number
  • ECHO.10269317
  • (OCoLC)184827776

Library Locations

    • Albany LibraryBorrow it
      Gate 1, East Precinct, Albany Expressway (SH17), Albany, Auckland, 0632, NZ
      -36.733330 174.700641
    • Wellington LibraryBorrow it
      Wellington- Massey University Library, Block 5, 63 Wallace Street, Wellington, 6021, NZ
      -40.385395 175.617407
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