Coverart for item
The Resource Innovative mobile platform developments for electronic services design and delivery, Ada Scupola, editor, (electronic resource)

Innovative mobile platform developments for electronic services design and delivery, Ada Scupola, editor, (electronic resource)

Label
Innovative mobile platform developments for electronic services design and delivery
Title
Innovative mobile platform developments for electronic services design and delivery
Statement of responsibility
Ada Scupola, editor
Contributor
Subject
Language
eng
Summary
"This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services"--Provided by publisher
Additional physical form
Also available in print
Dewey number
658/.05
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Scupola, Ada
  • IGI Global
http://library.link/vocab/subjectName
  • Mobile communication systems
  • Mobile computing
  • Electronic commerce
Target audience
  • adult
  • specialized
Label
Innovative mobile platform developments for electronic services design and delivery, Ada Scupola, editor, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references
Color
black and white
Contents
1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.]
Control code
00061630
Dimensions
unknown
Extent
electronic texts (264 p.)
File format
multiple file formats
Form of item
electronic
Governing access note
Restricted to subscribers or individual electronic text purchasers
Isbn
9781466615694
Isbn Type
(ebook)
Other control number
10.4018/978-1-4666-1568-7
Other physical details
digital files
Reformatting quality
access
Specific material designation
remote
System control number
  • (CaBNVSL)gtp00551580
  • (OCoLC)807847159
System details
Mode of access: World Wide Web
Label
Innovative mobile platform developments for electronic services design and delivery, Ada Scupola, editor, (electronic resource)
Publication
Bibliography note
Includes bibliographical references
Color
black and white
Contents
1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.]
Control code
00061630
Dimensions
unknown
Extent
electronic texts (264 p.)
File format
multiple file formats
Form of item
electronic
Governing access note
Restricted to subscribers or individual electronic text purchasers
Isbn
9781466615694
Isbn Type
(ebook)
Other control number
10.4018/978-1-4666-1568-7
Other physical details
digital files
Reformatting quality
access
Specific material designation
remote
System control number
  • (CaBNVSL)gtp00551580
  • (OCoLC)807847159
System details
Mode of access: World Wide Web

Library Locations

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      Albany, Auckland, 0632, NZ
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