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The Resource Executive Guide to Business Success through Human-Centred Systems, by Andrew Ainger, Rukesh Kaura, Richard Ennals

Executive Guide to Business Success through Human-Centred Systems, by Andrew Ainger, Rukesh Kaura, Richard Ennals

Label
Executive Guide to Business Success through Human-Centred Systems
Title
Executive Guide to Business Success through Human-Centred Systems
Statement of responsibility
by Andrew Ainger, Rukesh Kaura, Richard Ennals
Creator
Contributor
Subject
Language
eng
Summary
With the right management techniques, the introduction of human-centred systems at all levels can now provide a real competitive advantage. Technology has reached a stage where it can support, rather than dominate or replace, human knowledge, skill, and decision-making. The result - quite simply - is a more efficient, profitable, and stimulating workplace. This book, which is based on practical business experience with the Information Engineering Group, shows executives and decision-makers how to begin
Member of
http://library.link/vocab/creatorName
Ainger, Andrew
Dewey number
005.7
Index
no index present
Literary form
non fiction
Nature of contents
encyclopedias
http://library.link/vocab/relatedWorkOrContributorName
  • Kaura, Rukesh
  • Ennals, Richard
Series statement
Executive Guides
http://library.link/vocab/subjectName
  • Computer science
  • Information systems
  • Artificial intelligence
Label
Executive Guide to Business Success through Human-Centred Systems, by Andrew Ainger, Rukesh Kaura, Richard Ennals
Instantiates
Publication
Color
not applicable
Contents
1. Introduction -- Why Read this book? -- What is the Role of Technology in Human-Centred Systems? -- What Will You Learn? -- The Role of Case Studies -- Human-Centred Systems as a Critique -- Knowledge-Based Industry and World Markets -- Competition in Europe -- Innovation vs. Productivity -- Research and Development -- 2. Insights Into Human-Centredness -- Reuniting Hand and Brain -- Taylor and Scientific Management -- McGregor's Theory X and Theory Y -- What are Human-Centred Systems?, . -- Human-Centred IT -- Designing Tools for Skilled Workers -- Technocentric and Human-Centred Approaches -- Introducing New Technology and Methods -- Towards Human-Centred Design -- The Next Cycle -- 3. The New Rules -- Knowledge and the Worker -- What is Knowledge? -- The Darwinian Workplace -- Loyalty, the Outdated Concept? -- A New Form of Work Organisation -- The Ethics of Business -- Lessons for Business from the Voluntary Sector -- What Can Be Learnt? -- 4. Business Process Re-Engineering -- Lessons from East Germany -- Two Degrees of Culture -- Types of Re-engineering -- Back to the Drawing Board -- IT the Enabler -- Learning from the Factory -- Regenerating the Organisation -- 5. Empowerment -- Flat Pyramids: the Future? -- Responsibilisation: Is it for You? -- Levels of Empowerment -- IT and the Shop Floor -- A New Structure -- Potential Problems: Opening Pandora's Box -- The Hawthorne Effect -- Abraham Maslow and B.F. Skinner -- 6. Teamworking -- Teams: Flavour of the Month -- Groupware -- Challenging Orthodoxy -- A Question of Language -- Group Working on the Factory Floor -- Implementing Cells -- Forming Cells into Business Units -- IT in Cells -- 7. Skill And Competence -- Skill: Comparison -- Vocational vs. Academic -- National Vocational Qualifications (NVQs) -- The German System -- The Apprentice: Twentieth-century Dodo -- Manufacturing in Britain -- What is Management Training? -- Management Training and a Competence Approach -- 8. Quality -- The Search for Total Quality -- What is TQM? -- Benchmarking -- The Quality Standards -- The Quality Awards -- TQM in the Public Sector: An Oxymoron? -- The Quality of Life -- Deming Revisited -- Deming vs. Taylor: The Differences -- 9. Developments And The Way Forward -- Context -- Human-Centred Strategy -- Appendix 1: Volvo, Uddevalla and Kalmar, Sweden -- Appendix 2: ESPRIT 1217 (1199): Human-Centred CIM -- Appendix 3: The MOPS Programme -- Appendix 4: BESTMAN -- Appendix. 5: ITW DeVilbiss Ransburg -- References and Further Reading -- Name Index
Control code
ocn840277041
Dimensions
unknown
Extent
1 online resource (IX, 181 pages)
Form of item
online
Isbn
9781447103813
Note
SpringerLink
Specific material designation
remote
System control number
(OCoLC)840277041
Label
Executive Guide to Business Success through Human-Centred Systems, by Andrew Ainger, Rukesh Kaura, Richard Ennals
Publication
Color
not applicable
Contents
1. Introduction -- Why Read this book? -- What is the Role of Technology in Human-Centred Systems? -- What Will You Learn? -- The Role of Case Studies -- Human-Centred Systems as a Critique -- Knowledge-Based Industry and World Markets -- Competition in Europe -- Innovation vs. Productivity -- Research and Development -- 2. Insights Into Human-Centredness -- Reuniting Hand and Brain -- Taylor and Scientific Management -- McGregor's Theory X and Theory Y -- What are Human-Centred Systems?, . -- Human-Centred IT -- Designing Tools for Skilled Workers -- Technocentric and Human-Centred Approaches -- Introducing New Technology and Methods -- Towards Human-Centred Design -- The Next Cycle -- 3. The New Rules -- Knowledge and the Worker -- What is Knowledge? -- The Darwinian Workplace -- Loyalty, the Outdated Concept? -- A New Form of Work Organisation -- The Ethics of Business -- Lessons for Business from the Voluntary Sector -- What Can Be Learnt? -- 4. Business Process Re-Engineering -- Lessons from East Germany -- Two Degrees of Culture -- Types of Re-engineering -- Back to the Drawing Board -- IT the Enabler -- Learning from the Factory -- Regenerating the Organisation -- 5. Empowerment -- Flat Pyramids: the Future? -- Responsibilisation: Is it for You? -- Levels of Empowerment -- IT and the Shop Floor -- A New Structure -- Potential Problems: Opening Pandora's Box -- The Hawthorne Effect -- Abraham Maslow and B.F. Skinner -- 6. Teamworking -- Teams: Flavour of the Month -- Groupware -- Challenging Orthodoxy -- A Question of Language -- Group Working on the Factory Floor -- Implementing Cells -- Forming Cells into Business Units -- IT in Cells -- 7. Skill And Competence -- Skill: Comparison -- Vocational vs. Academic -- National Vocational Qualifications (NVQs) -- The German System -- The Apprentice: Twentieth-century Dodo -- Manufacturing in Britain -- What is Management Training? -- Management Training and a Competence Approach -- 8. Quality -- The Search for Total Quality -- What is TQM? -- Benchmarking -- The Quality Standards -- The Quality Awards -- TQM in the Public Sector: An Oxymoron? -- The Quality of Life -- Deming Revisited -- Deming vs. Taylor: The Differences -- 9. Developments And The Way Forward -- Context -- Human-Centred Strategy -- Appendix 1: Volvo, Uddevalla and Kalmar, Sweden -- Appendix 2: ESPRIT 1217 (1199): Human-Centred CIM -- Appendix 3: The MOPS Programme -- Appendix 4: BESTMAN -- Appendix. 5: ITW DeVilbiss Ransburg -- References and Further Reading -- Name Index
Control code
ocn840277041
Dimensions
unknown
Extent
1 online resource (IX, 181 pages)
Form of item
online
Isbn
9781447103813
Note
SpringerLink
Specific material designation
remote
System control number
(OCoLC)840277041

Library Locations

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      Albany, Auckland, 0632, NZ
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