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The Resource Customer care excellence : how to create an effective customer focus, Sarah Cook

Customer care excellence : how to create an effective customer focus, Sarah Cook

Label
Customer care excellence : how to create an effective customer focus
Title
Customer care excellence
Title remainder
how to create an effective customer focus
Statement of responsibility
Sarah Cook
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1955-
http://library.link/vocab/creatorName
Cook, Sarah
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Customer relations
  • Customer services
  • Total quality management
Label
Customer care excellence : how to create an effective customer focus, Sarah Cook
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. [270-272]) and index
Control code
ocn173243873
Dimensions
24 cm
Edition
5th ed
Extent
vi, 280 p.
Isbn
9780749450663
Lccn
2007038701
Other physical details
ill.
System control number
(OCoLC)173243873
Label
Customer care excellence : how to create an effective customer focus, Sarah Cook
Publication
Bibliography note
Includes bibliographical references (p. [270-272]) and index
Control code
ocn173243873
Dimensions
24 cm
Edition
5th ed
Extent
vi, 280 p.
Isbn
9780749450663
Lccn
2007038701
Other physical details
ill.
System control number
(OCoLC)173243873

Library Locations

    • Albany LibraryBorrow it
      Gate 1, East Precinct, Albany Expressway (SH17), Albany, Auckland, 0632, NZ
      -36.733330 174.700641
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      Tennent Drive, Palmerston North, Palmerston North, 4472, NZ
      -40.385340 175.617349
    • Wellington LibraryBorrow it
      Wellington- Massey University Library, Block 5, 63 Wallace Street, Wellington, 6021, NZ
      -40.385395 175.617407
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