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The Resource Business process mapping workbook : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller

Business process mapping workbook : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller

Label
Business process mapping workbook : improving customer satisfaction
Title
Business process mapping workbook
Title remainder
improving customer satisfaction
Statement of responsibility
J. Mike Jacka, Paulette J. Keller
Creator
Contributor
Subject
Language
eng
Cataloging source
UKM
http://library.link/vocab/creatorName
Jacka, J. Mike
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Keller, Paulette J
http://library.link/vocab/subjectName
  • Business planning
  • Total quality management
  • Flow charts
Label
Business process mapping workbook : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Control code
ocn319204821
Dimensions
26 cm
Extent
vii, 255 p.
Isbn
9780470446287
Isbn Type
(pbk.)
Other physical details
ill.
System control number
(OCoLC)319204821
Label
Business process mapping workbook : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller
Publication
Bibliography note
Includes bibliographical references and index
Control code
ocn319204821
Dimensions
26 cm
Extent
vii, 255 p.
Isbn
9780470446287
Isbn Type
(pbk.)
Other physical details
ill.
System control number
(OCoLC)319204821

Library Locations

    • ManawatÅ« LibraryBorrow it
      Tennent Drive, Palmerston North, Palmerston North, 4472, NZ
      -40.385340 175.617349
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