Coverart for item
The Resource Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance, Jeremy Hope and Steve Player

Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance, Jeremy Hope and Steve Player

Label
Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance
Title
Beyond performance management
Title remainder
why, when, and how to use 40 tools and best practices for superior business performance
Statement of responsibility
Jeremy Hope and Steve Player
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Hope, Jeremy
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1958-
http://library.link/vocab/relatedWorkOrContributorName
Player, Steve
http://library.link/vocab/subjectName
  • Organizational effectiveness
  • Performance
  • Total quality management
Label
Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance, Jeremy Hope and Steve Player
Instantiates
Publication
Bibliography note
Includes bibliographical references
Contents
Mission statements -- Strategic planning -- Stretch goals -- Balanced scorecard -- Dynamic resource management -- Enterprise risk management -- Knowledge management -- Benchmarking -- Sustainability -- Intangible assets -- Economic value added -- Key value drivers -- Revenue growth analysis -- Customer value proposition -- Customer relationship management -- Strategic and profitable customers -- Loyalty management -- Total quality management -- Activity based costing -- Business process reengineering -- Lean manufacturing -- Lean services -- Six Sigma -- Target costing -- Lean accounting -- Shared services -- Outsourcing and offshoring -- Investment (portfolio) management -- Expense management -- Enterprise resource planning (ERP) systems -- Business intelligence -- Key performance indicators -- Rolling forecasts -- Business analytics -- Best-practice reporting -- Open book management -- Performance appraisals -- Recognition and rewards -- Executive compensation -- Profit-sharing schemes
Control code
ocn701019413
Dimensions
24 cm
Extent
viii, 387 p.
Isbn
9781422141953
Isbn Type
(alk. paper)
Lccn
2011018739
Other physical details
ill.
System control number
(OCoLC)701019413
Label
Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance, Jeremy Hope and Steve Player
Publication
Bibliography note
Includes bibliographical references
Contents
Mission statements -- Strategic planning -- Stretch goals -- Balanced scorecard -- Dynamic resource management -- Enterprise risk management -- Knowledge management -- Benchmarking -- Sustainability -- Intangible assets -- Economic value added -- Key value drivers -- Revenue growth analysis -- Customer value proposition -- Customer relationship management -- Strategic and profitable customers -- Loyalty management -- Total quality management -- Activity based costing -- Business process reengineering -- Lean manufacturing -- Lean services -- Six Sigma -- Target costing -- Lean accounting -- Shared services -- Outsourcing and offshoring -- Investment (portfolio) management -- Expense management -- Enterprise resource planning (ERP) systems -- Business intelligence -- Key performance indicators -- Rolling forecasts -- Business analytics -- Best-practice reporting -- Open book management -- Performance appraisals -- Recognition and rewards -- Executive compensation -- Profit-sharing schemes
Control code
ocn701019413
Dimensions
24 cm
Extent
viii, 387 p.
Isbn
9781422141953
Isbn Type
(alk. paper)
Lccn
2011018739
Other physical details
ill.
System control number
(OCoLC)701019413

Library Locations

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      -36.733330 174.700641
    • ManawatÅ« LibraryBorrow it
      Tennent Drive, Palmerston North, Palmerston North, 4472, NZ
      -40.385340 175.617349
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