Coverart for item
The Resource Assessing business excellence : a guide to business excellence and self-assessment, L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence

Assessing business excellence : a guide to business excellence and self-assessment, L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence

Label
Assessing business excellence : a guide to business excellence and self-assessment
Title
Assessing business excellence
Title remainder
a guide to business excellence and self-assessment
Statement of responsibility
L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence
Creator
Contributor
Subject
Language
eng
http://library.link/vocab/creatorName
Porter, Leslie J
Index
index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
  • Tanner, S. J.
  • European Centre for Business Excellence
http://library.link/vocab/subjectName
  • Total quality management
  • Industrial efficiency
  • Benchmarking (Management)
Label
Assessing business excellence : a guide to business excellence and self-assessment, L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence
Instantiates
Publication
Note
  • Originally published: Oxford ; Boston : Butterworth-Heinemann, 1996
  • Includes index
Contents
  • 3.
  • Overview of the national and international quality awards
  • 4.
  • The Malcolm Baldrige National Quality Award
  • App. 4.1.
  • Baldrige Award winners
  • App. 4.2.
  • Education criteria core values and concepts
  • App. 4.3.
  • Healthcare criteria core values and concepts
  • Pt. 1.
  • App. 4.4.
  • Example of breakdown of categories
  • App. 4.5.
  • Sample feedback report comments
  • App. 4.6.
  • Examination items scoring dimensions
  • 5.
  • The European Award
  • 6.
  • The Deming Prize
  • The Case for Business Excellence
  • 7.
  • National and regional quality awards
  • 8.
  • The ISO9000 Quality Management System
  • Pt. 3.
  • Self-Assessment
  • 9.
  • The key steps in self-assessment
  • App. 9.1.
  • The feedback report
  • 1.
  • 10.
  • Approaches to self-assessment
  • App. 10.1.
  • BQF SNAPSHOT - a software tool for self-assessment
  • 11.
  • Building an excellence platform
  • 12.
  • Writing an award submission document
  • Introducing business excellence
  • 2.
  • The case for business excellence
  • Pt. 2.
  • The Excellence Frameworks
Control code
8171493
Dimensions
24 cm
Edition
2nd ed
Extent
451 p.
Isbn
9780750655170
Lccn
2003071040
System control number
  • (DLC) 2003071040
  • 8171493
  • (BNAtoc) 2003071040
Label
Assessing business excellence : a guide to business excellence and self-assessment, L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence
Publication
Note
  • Originally published: Oxford ; Boston : Butterworth-Heinemann, 1996
  • Includes index
Contents
  • 3.
  • Overview of the national and international quality awards
  • 4.
  • The Malcolm Baldrige National Quality Award
  • App. 4.1.
  • Baldrige Award winners
  • App. 4.2.
  • Education criteria core values and concepts
  • App. 4.3.
  • Healthcare criteria core values and concepts
  • Pt. 1.
  • App. 4.4.
  • Example of breakdown of categories
  • App. 4.5.
  • Sample feedback report comments
  • App. 4.6.
  • Examination items scoring dimensions
  • 5.
  • The European Award
  • 6.
  • The Deming Prize
  • The Case for Business Excellence
  • 7.
  • National and regional quality awards
  • 8.
  • The ISO9000 Quality Management System
  • Pt. 3.
  • Self-Assessment
  • 9.
  • The key steps in self-assessment
  • App. 9.1.
  • The feedback report
  • 1.
  • 10.
  • Approaches to self-assessment
  • App. 10.1.
  • BQF SNAPSHOT - a software tool for self-assessment
  • 11.
  • Building an excellence platform
  • 12.
  • Writing an award submission document
  • Introducing business excellence
  • 2.
  • The case for business excellence
  • Pt. 2.
  • The Excellence Frameworks
Control code
8171493
Dimensions
24 cm
Edition
2nd ed
Extent
451 p.
Isbn
9780750655170
Lccn
2003071040
System control number
  • (DLC) 2003071040
  • 8171493
  • (BNAtoc) 2003071040

Library Locations

    • Albany LibraryBorrow it
      Gate 1, East Precinct, Albany Expressway (SH17), Albany, Auckland, 0632, NZ
      -36.733330 174.700641
    • ManawatÅ« LibraryBorrow it
      Tennent Drive, Palmerston North, Palmerston North, 4472, NZ
      -40.385340 175.617349
Processing Feedback ...