The Resource A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao
A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao
Resource Information
The item A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Massey University Library, University of New Zealand.This item is available to borrow from 1 library branch.
Resource Information
The item A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Massey University Library, University of New Zealand.
This item is available to borrow from 1 library branch.
- Language
- eng
- Label
- A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand
- Title
- A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank
- Title remainder
- a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand
- Statement of responsibility
- Kunning Jiao
- Language
- eng
- http://library.link/vocab/creatorName
- Jiao, Kunning
- Dissertation note
- Research report (M. Mgt.)--Massey University, Palmerston North, 2004
- Illustrations
-
- illustrations
- forms
- Index
- no index present
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/subjectName
-
- Banks and banking
- Banks and banking
- Banks and banking
- Label
- A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao
- Note
- Cover title
- Bibliography note
- Includes bibliographical references (leaves 62-69)
- Control code
- 9166249
- Dimensions
- 30 cm
- Extent
- vi, 73 leaves
- Other physical details
- ill.
- Label
- A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao
- Note
- Cover title
- Bibliography note
- Includes bibliographical references (leaves 62-69)
- Control code
- 9166249
- Dimensions
- 30 cm
- Extent
- vi, 73 leaves
- Other physical details
- ill.
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.massey.ac.nz/portal/A-study-of-frontline-employees-perceptions-on/8QqXQI_ByAI/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.massey.ac.nz/portal/A-study-of-frontline-employees-perceptions-on/8QqXQI_ByAI/">A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.massey.ac.nz/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.massey.ac.nz/">Massey University Library, University of New Zealand</a></span></span></span></span></div>
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Data Citation of the Item A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.massey.ac.nz/portal/A-study-of-frontline-employees-perceptions-on/8QqXQI_ByAI/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.massey.ac.nz/portal/A-study-of-frontline-employees-perceptions-on/8QqXQI_ByAI/">A study of frontline employees' perceptions on service quality management at GZITIC Industrial Bank : a research report presented in partial fulfillment of the requirements for the degree of Master of Management in Banking Studies at Massey University, Turitea Campus, New Zealand, Kunning Jiao</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.massey.ac.nz/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.massey.ac.nz/">Massey University Library, University of New Zealand</a></span></span></span></span></div>
